Atoll AI Terms of Service

I. Service Description

"Atoll AI" is a social application focused on real user interaction with AI virtual characters, dedicated to creating diverse and interesting AI social experiences for users. Our core services are as follows:

The Company reserves the right to adjust service content based on business development, technological iteration, and market demand. For significant service changes, we will promptly notify you through prominent announcements within the APP, email (if you have provided email information), or other appropriate methods.

II. User Account

(1) Account Creation and Information Maintenance

1. When creating an account, you must provide accurate and complete information. You may choose to register via email or authorize login through third-party accounts (such as Facebook, Google, Apple ID, etc.). If choosing email registration, you must provide a valid email address; if authorizing through third-party accounts, we will only obtain necessary information authorized and shared by that account (such as nickname, email, etc.), specifically as indicated on the third-party authorization page. Please ensure the information you provide is true and valid, and update it promptly within the APP when account information changes to ensure we can provide you with accurate and continuous services.
2. If the Company discovers that the information you provided is false, misleading, or incomplete, we reserve the right to suspend or terminate your account access and require you to supplement or correct relevant information. During this period, you may not be able to use all or part of the service functions normally.
3. When users register accounts, they must clearly confirm they meet the age requirement. Specific age restrictions will be displayed in the privacy policy and app store markers.

(2) Account Security Responsibility

1. You bear complete responsibility for the security of your account login credentials (such as passwords, verification codes, etc.). Please ensure proper setup and safeguarding of your login information, avoid using passwords that are too simple or easily guessed, and change passwords regularly. Additionally, never disclose your account login information to any third party to prevent account theft or other security risks.
2. If you discover unauthorized use of your account, such as abnormal login or operations, please immediately notify Company customer service through the customer service channel within the APP or other contact methods we provide (provided at the end of this document). When notifying, please provide as much detail as possible, such as the time of discovering the anomaly, specific manifestations of abnormal operations, etc., so we can quickly verify your identity and take corresponding measures to protect your account security, such as freezing the account, assisting you in resetting passwords, etc.

(3) Account Operation Responsibility

1. You bear full legal responsibility and consequences for all operations conducted through your account (including but not limited to initiating chats, purchasing services, giving gifts, etc.). Please operate your account carefully, ensuring that every operation is based on your genuine intention.
2. The Company does not bear direct responsibility for losses caused by account theft, password leakage, or other reasons attributable to you. However, upon receiving your notification, we will actively assist you in investigation, do our best to cooperate with you in taking measures to reduce losses, and provide relevant information to law enforcement agencies when necessary (if illegal criminal activities are involved).

(4) Account Transfer Restrictions

Without written consent from the Company, you may not transfer, rent, or lend your account to any third party for use. Accounts are unique and exclusive, closely associated with your personal identity. Transferring, renting, or lending accounts may increase account security risks and may also violate laws, regulations, and these Terms of Service. If the Company discovers such violations, we reserve the right to immediately freeze or terminate your account and pursue your liability according to law.

III. User Code of Conduct

When using the Services, you must strictly comply with the following code of conduct:

Information Publishing Compliance: It is strictly prohibited to use the Services to publish or disseminate any illegal information, including but not limited to inciting hatred, violence, promoting terrorism, extremism, and content that violates national laws and regulations, social morality, and public order. You may not publish information that infringes on others' privacy or reputation rights.

Legal AI Interaction: You may not use chat content with AI Characters to engage in illegal activities, such as generating false information for fraud, forging documents, or making AI Characters generate pornographic, violent, or other illegal content. You must understand that AI Character responses are merely algorithmically generated interactive content and should not be disseminated as real information or legal basis.

Rational Consumption Behavior: Consumption behaviors such as purchasing memberships, Star Coins, and giving gifts must be based on your economic capacity and rational decision-making. You may not use minor accounts for irrational consumption or obtain consumption privileges through fraud, theft, or other illegal means.

Legitimate Technology Use: It is prohibited to maliciously obtain service content through crawler programs, cheat software, hacking techniques, or other means, including but not limited to batch crawling AI Character data, tampering with chat records, interfering with normal service operation, etc.

Civilized Interaction Guidelines: During interaction with AI Characters, you should observe public order and good customs, not input insulting, discriminatory, or harassing content, and not induce AI Characters to generate responses that violate ethics and morality.

If you violate the above regulations, the Company reserves the right to take measures according to the severity of the circumstances, including warning notifications, restricting certain functions (such as prohibiting gift giving, limiting chat frequency), freezing accounts, or permanent banning. Cases constituting illegal crimes will be transferred to judicial authorities for handling.

IV. Payment and Fees

(1) Price and Validity Period Description

1. The prices, validity periods, and specific service content of paid services are subject to the information displayed on the service purchase page. The Company reserves the right to adjust the prices of paid services based on market conditions, operating costs, service optimization, and other factors, but price adjustments will not have retroactive effects on services you have already purchased and are within the validity period. Before price adjustments, we will notify you in advance through in-app announcements or other methods, allowing you to make corresponding decisions before the price adjustment.
2. For the validity period of paid services, calculation begins from the time you successfully purchase the service and ends at the expiration time indicated on the service purchase page. Within the validity period, you can enjoy corresponding services according to the prescribed usage methods and frequency; after the validity period expires, if you do not renew, relevant service privileges will automatically terminate.

(2) Payment Methods and Confirmation

You can complete payment through official payment channels supported within the APP (such as Apple Pay, Google Pay, etc., specifically as actually provided within the APP). After selecting payment, the system will guide you to the corresponding official payment process. Your behavior during the payment process is subject to the terms of service and privacy policies of official platforms such as Apple and Google. Please carefully read and confirm relevant content before payment.

Payment success is determined by transaction records generated by official payment channels. After completing the payment operation, the payment platform will provide us with feedback results, and we will activate corresponding service privileges for you based on the feedback. If payment results are not synchronized in time due to network delays or system failures, you can check payment status within the APP or contact customer service for verification.

(3) Refund Policy

Refund conditions will follow the regulations of official payment channels supported within the APP (such as Apple Pay, Google Pay, etc.). If you meet refund conditions and apply for a refund, you need to apply through the official payment channel within the APP.

(4) Fee Dispute Resolution

If you have any objections to the payment fee details, you should raise them through the customer service channel within the APP or other designated methods (provided at the end of this document) within 3 days after successful payment. When raising objections, please explain your questions and relevant basis in detail. We will investigate and verify within [7] working days after receiving the objection and communicate the processing results with you. If you do not raise objections within 3 days after payment, it will be deemed that you accept the fee details of this payment, and we will no longer accept objection applications for that fee subsequently.

V. Intellectual Property

(1) Rights Ownership Declaration

All content contained in the Services, including but not limited to tarot card images, interpretation texts, software code, user interface (UI) design, brand identities, and other visual elements and digital content, belongs to the Company or the Company's licensors. This content is strictly protected by copyright law, trademark law, patent law, and other relevant intellectual property laws and regulations. The Company has exclusive rights to create, develop, operate, and authorize the use of service content. Without explicit written authorization from the Company, no third party may use, copy, disseminate, modify, display, or create derivative works based on this content without permission.

(2) User Usage Restrictions

You may only reasonably use the above intellectual property-protected content within the necessary scope of using the Services and in accordance with this Agreement and service regulations, such as normal chatting with AI Characters within the APP, viewing virtual gift displays, etc. However, you may not engage in the following acts that infringe intellectual property:

Commercial Use Prohibition: You may not use AI Character images, chat content, etc., for commercial activities, such as making and selling peripheral products, using them for advertising, etc.

Technical Infringement Prohibition: It is strictly prohibited to extract or reverse engineer the service's software code or AI models, and you may not crack or tamper with the system to obtain unauthorized data.

Identifier Removal Prohibition: You may not remove copyright marks, trademark marks, or other rights statements from service content.

If you violate the above regulations, the Company reserves the right to pursue your infringement liability, demand cessation of infringement, elimination of effects, and compensation for all losses (including direct economic losses, attorney fees, litigation costs, etc.).

VI. Disclaimer

(1) Nature of AI Content Explanation

AI Character responses are generated based on algorithmic models and training data, provided solely for social interaction and entertainment purposes, and do not constitute any professional advice (such as legal, medical, investment, etc.). You should view AI responses rationally and not use them as a basis for major decisions. The Company bears no legal liability for any losses caused by reliance on AI content.

(2) Service Status and Quality Statement

Services are provided "as is." The Company strives to ensure stable service operation, but due to the complexity of internet technology, server maintenance, network environment changes, and other unforeseeable factors, we cannot guarantee that services will always be uninterrupted and error-free. When service anomalies occur, we will promptly notify through in-app announcements and restore services as soon as possible.

AI Character response effects may vary due to factors such as questioning methods and algorithm iterations, and the Company cannot guarantee they will fully meet your expectations.

Services may contain links to third-party websites or services. The Company does not guarantee the authenticity, accuracy, or legality of third-party content. After clicking third-party links, your behavior is subject to third-party regulations.

(3) Force Majeure Disclaimer

The Company bears no responsibility for inability to provide services normally due to force majeure events (such as earthquakes, wars, network interruptions, hacker attacks, etc.). However, we will take reasonable measures to reduce losses after the event occurs and promptly notify you of relevant situations.

VII. Limitation of Liability

Direct Loss Compensation Limitation: To the maximum extent permitted by law, if you suffer direct losses due to the Company's reasons (such as paying fees but not receiving corresponding services), the Company's compensation liability is limited to the actual service fees you paid.

Indirect Loss and Emotional Damage Compensation Exclusion: The Company bears no responsibility for indirect losses arising from using the Services (such as loss of expected benefits, opportunity losses, etc.) or emotional damage compensation.

User Reasons and Third-Party Infringement Exemption: The Company bears no responsibility for losses caused by your violation of this Agreement or third-party infringement. You should bear the consequences yourself or seek compensation from the infringing party.

VIII. Indemnification

You agree to indemnify the Company and its employees and agents for all losses, costs, and liabilities (including but not limited to reasonable attorney fees, litigation costs, arbitration fees, investigation and evidence collection fees, and other reasonable expenses incurred in handling related matters) suffered due to the following circumstances:

1. Agreement Breach Claims: If third parties make claims, lawsuits, or arbitrations against the Company due to your violation of any terms of this Agreement, you shall be responsible for compensating the Company for all losses suffered. For example, if content you publish in the Services infringes third-party intellectual property rights, causing the Company to be sued by third parties, you must bear the compensation, litigation costs, and attorney fees paid by the Company to respond to the lawsuit.
2. Improper Behavior Losses: Any direct or indirect economic losses, reputation damage, etc., caused to the Company by your improper behavior during service use (such as publishing illegal content, harassing other users, maliciously damaging services, etc.) shall be compensated by you. The Company reserves the right to require you to take corresponding measures to eliminate effects based on the severity of your improper behavior, such as public apologies, publishing clarification statements, etc., and compensate the Company for actual losses suffered.
3. Third-Party Account Disputes: If any disputes arise or cause losses to the Company due to your authorization of third parties to use your account (including but not limited to informing others of account information, allowing others to log in and operate your account, etc.), you shall bear full compensation liability. Even if you did not intentionally authorize third parties to use the account, if poor account custody leads to account use by others causing losses to the Company, you must still bear corresponding compensation obligations.

IX. Applicable Law and Jurisdiction

Disputes arising from this Agreement shall first be resolved through friendly consultation between both parties; if consultation fails, either party may file a lawsuit with the court having jurisdiction in the Company's location.